Service Clients

Politique sur la confidentialité

Privacy Policy of Granoro.it

This Website collects Personal Data from its Users.

Owner and Data Controller

The data holder is Pastificio Attilio Mastromauro Granoro Srl, with registered office in Strada Provinciale 231 km 35,100 – Corato (Bari) ITALY

Owner’s email address: pasta@granoro.it

Types of Data collected

The types of Personal Data that this Website collects, directly or through third parties, includes: Cookies, Usage Data, name, email address, surname, phone number, password, Tax Code, VAT Number, postcode, city, invoicing address, delivery address and geographic location.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory.  Failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website, unless specified otherwise, serves the purpose of providing the Service required by the User, in addition to any other purposes described in this document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the right to communicate or distribute it, thus freeing the Owner from any liability to third parties.

Mode and Place of processing the Data

Processing methods

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located. For further information, please contact the Owner.
Data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose for which they have been collected.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfil such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The User’s Data is collected to allow the Owner to provide its Services, as well as for the following purposes: Statistics, Registration and authentication, Contacting the User, Interaction with external social networks and platforms, Interaction based on location, Displaying content from external platforms and Protection from SPAM.

Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.

Detailed information about the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contacting the User

Contact by phone (this Website)

Users who have provided their phone number may be contacted for commercial or promotional purposes related to this Website, as well as to fulfil support requests.

Personal data collected: phone number.

Contact form (this Website)

The User, by filling in the contact form with his/her Data, consents to its use to respond to requests for information, quotes or any other nature indicated in the form's header.

Personal data collected: surname, email address and name.

Interaction with social networks and external platforms

This type of service allows you to interact with social networks, or other external platforms, directly from the pages of this Website.
The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.
In the event that a service offering interaction with social networks is installed, this type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

Facebook Like button and social widgets (Facebook, Inc.)

The Facebook “Like” button and social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.

Personal data collected: Cookies and Usage Data.

Place of processing: USA – Privacy Policy.

Interaction based on location

Geolocation (this Website)

This Website may collect, use and share Data about the User’s geographic location in order to provide them with services based on their location.
Most web browsers and mobile devices provide a set of default tools to prevent geo-location tracking. If the User has authorised geo-location tracking, the Website may receive information about his/her actual location.

Personal data collected: geographic location.

Registration and authentication

By registering or authenticating, Users allow this Website to identify them and give them access to dedicated services.
Depending on what is described below, registration and authentication services may be provided by third parties. In this case, this Website will be able to access some Data stored by these third-party services for registration or identification purposes.

Direct registration (this Website)

The User registers by filling out the registration form and providing the Personal Data directly to this Website.

Personal data collected: postcode, city, Tax Code, surname, email address, invoicing address, delivery address, name, phone number, VAT number and password.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
In the event that a service of this type is installed, it is possible that it will still collect traffic data for the pages where the service is installed, even when Users do not use it.

Google Fonts (Google Inc.)

Google Fonts is a service of visualization of styles of character managed by Google Inc. that allows this Website to integrate such contents within its pages.

Personal data collected: Usage data and various types of Data as specified in the privacy policy of the service.

Place of processing: USA – Privacy Policy.

Protection from SPAM

This type of service analyses the traffic of this Website, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.

Google reCAPTCHA (Google Inc.)

Google reCAPTCHA is a SPAM protection service provided by Google Inc.
Use of the reCAPTCHA system is subject to Google’s privacy policy and termini di utilizzo.

Personal data collected: Cookies and Usage Data.

Place of processing: USA – Privacy Policy. Subject adheres to the Privacy Shield.

Statistics

The services contained in this section allow the Data Controller to monitor and analyse traffic data and are used to keep track of User behaviour.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualise and personalize the advertisements of its advertising network.

Personal data collected: Cookies and Usage Data.

Place of processing: USA – Privacy PolicyOpt Out.

Tracking conversions of Facebook Ads (Facebook, Inc.)

Tracking conversions of Facebook Ads is a statistics service provided by Facebook, Inc. that connects data from the Facebook ad network with the actions performed within this Website.

Personal data collected: Cookies and Usage Data.

Place of processing: USA – Privacy Policy.

Further information about Personal Data

Selling goods and services online

The Personal Data collected are used to provide the User with services or to sell goods, including payment and possible delivery. The Personal Data collected to complete the payment may concern the credit card, the bank account used for the transfer or any other means of payment envisaged. The kind of Data collected by this Website depends on the payment system used.

The rights of Users

Users may exercise certain rights concerning Data processed by the Owner.

In particular, Users have the right to:

  • withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data;
  • object to processing of their Personal Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below;
  • access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing;
  • verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected; 

  • restrict the processing. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it;
  • have their Personal Data deleted or removed. Users have the right, under certain circumstances, to obtain erasure of their Data from the Owner;
  • receive their data or transfer it to another controller. Users have the right to receive their Data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract that the User is part of or on pre-contractual obligations thereof;
  • lodge a complaint. Users have the right to bring a claim before their competent data protection authority or take legal action.

Details about the right to object

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Cookie Policy

This Website uses Cookies. Users can find further detailed information at Cookie Policy.

Further information about the processing

Legal defence

The User’s Personal Data may be used by the Owner in legal proceedings or to prepare for the same in order to take action related to the User’s misuse of this Website or related services.
The User acknowledges that the Owner may be obliged to disclose the Data in the event of a request from the public authorities.

Specific information

On request from the User, in addition to information contained in this privacy policy, this Website may provide the User with additional, contextual information related to specific services or the collection and processing of Personal Data.

System and maintenance log

This Website and any third party services employed by it may collect system logs, that is to say files that record interactions and may also contain Personal Data, such as the User’s IP address, for operational and maintenance purposes.

Information not provided in this policy

Further information regarding the processing of Personal Data may be requested from the Owner at any time using their contact details.

Response to “Do Not Track” requests

This Website does not support “Do Not Track” requests.
To see if any of the third party services used support them, the User is invited to consult their respective privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Personal data is defined as any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, as well as the tools adopted, including security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The hardware or software used to collect and process the Personal Data of the User.

Service

The service provided by this Website as described in the relative terms (if available) and on this website/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User’s device.

Legal references

This privacy statement has been prepared in compliance with various regulations, including articles 13 and 14 of EU Regulation 2016/679.

Unless specified otherwise, this privacy policy relates exclusively to this Website.

Latest update: 24th May 2018